Information we collect

MCQ360 may collect account information such as name, email address, authentication data, and profile details when you create an account or sign in.

The platform also stores product usage information required to run the service, including practice attempts, test sessions, purchases, progress data, device session records, and support-related communications.

How we use information

We use collected information to provide access to the platform, authenticate users, process purchases, track progress, improve the learning experience, and maintain platform security.

We may also use site activity data to understand product usage trends, improve content organization, and detect misuse or suspicious activity.

Payments and purchase records

If you submit a purchase request, MCQ360 stores the payment proof and related purchase metadata needed to review and approve access.

This information is used only for product operations, support, dispute handling, and access management.

Cookies and sessions

MCQ360 uses cookies and session-related storage to keep users signed in, manage device sessions, support guest demo flows, and preserve important product state.

These mechanisms are part of the platform's core functionality and help maintain a stable user experience.

Third-party services

MCQ360 may rely on third-party services for infrastructure, authentication, analytics, or other platform functions. These services may process data as required to provide their functionality.

Examples may include hosting providers, OAuth providers, analytics tools, and communication tools.

Data retention

We retain account and activity information for as long as needed to operate the platform, support users, protect the service, and satisfy applicable legal or operational requirements.

Retention periods may vary depending on the type of data and the purpose it serves inside the platform.

Contact

If you have privacy-related questions, contact MCQ360 at support@mcq360.com.